Putting someone on hold during a phone call on your iPhone is a simple process, but the exact method depends on whether you're using a standard phone call, a FaceTime call, or a call through a third-party app. This guide will cover all scenarios, ensuring you can seamlessly manage your calls.
How to Put Someone on Hold During a Standard Phone Call
This is the most common scenario. To put someone on hold during a regular phone call on your iPhone:
- Accept the incoming call: Answer the call as you normally would.
- Press the "Hold" button: During the call, you'll see an option to put the caller on hold. This button usually appears as a small icon, often depicted as a pause symbol or similar. Tap this button.
- The caller will hear hold music: Your carrier usually provides hold music. Your iPhone will automatically activate this.
- Resume the call: When you're ready to speak with the caller again, tap the "Unhold" button or the name of the caller in the call interface.
Important Note: The exact appearance of the "Hold" button might vary slightly depending on your iOS version and carrier. However, the functionality remains consistent across different versions.
How to Put Someone on Hold During a FaceTime Call
FaceTime calls offer a slightly different interface. To put someone on hold during a FaceTime call:
- Accept the FaceTime call: Answer the incoming video or audio call.
- End the call (temporarily): Unlike a standard phone call, there isn't a dedicated "Hold" button for FaceTime calls. Instead, you'll need to tap the "End" button to temporarily disconnect the call. This doesn't end the call permanently, it puts it on hold.
- Reconnect later: To resume the conversation, you'll need to either call the person back from your recent calls list or wait for them to call back if you're using audio-only FaceTime.
This method isn't ideal for placing someone on hold as you need to initiate the call again. If you need to keep the call connected and handle another task, a standard phone call is a more convenient option.
How to Put Someone on Hold Using Third-Party Apps
Many apps (like Skype, WhatsApp, etc.) allow for voice or video calls. The methods for putting someone on hold vary significantly based on the app. There is typically no standard hold feature, and the functionalities are determined by app developers. Check the specific app's user guide for instructions. Some apps might not even offer a hold function.
What Happens When Someone is Put on Hold?
When you put someone on hold, they will typically hear hold music provided by your phone carrier. The quality and type of music can vary. The length of time they remain on hold also varies; there's no standard time limit.
How Long Can I Keep Someone on Hold?
There is no fixed time limit for keeping someone on hold. However, it's generally considered polite to keep hold times brief, especially if you're in a business setting. Prolonged hold times can be frustrating for the caller.
Can I Customize Hold Music on my iPhone?
No, you cannot customize the hold music directly on your iPhone. The hold music is provided by your carrier and cannot be changed by the user.
This comprehensive guide provides a clear understanding of how to put someone on hold using your iPhone, catering to different calling scenarios and addressing common user questions. Remember that using the hold feature responsibly is crucial to maintaining positive communication.
